Storm damage/Roof replacement
I cannot say enough good things about Justen Penn and how he navigated us through the process of getting our roof replaced after the hailstorm in April of 2023. I had several companies drive by our home, stop and tell me they can get us a new roof and our insurance company will pay for it. I was skeptical of these sales approaches and after talking with a neighbor he recommended TTLC and Justen Penn. I made the call and Justen came out to look at the roof and give me his assessment. He was also on site at when the State Farm adjuster came to review our claim and made sure everything was noted on the estimate. We initially were turn down for a full replacement and was only allowed to repair what was damaged. Justen assured me that their response was what he expected and asked me to be patient and went about process of proving to State Farm they needed to do more. Once they approved the new roof TTLC came and in 2 days this great crew tore off and replaced the roof bringing it up to new codes. The roof looks great, the was crew great and also did an amazing clean up before leaving. Thanks again Justen for all you did for us and your dedication and know how on dealing with the toughest of Insurance companies.
Great service and smooth process.
Its overwhelming when your home is damaged, but Justen and TTLC took all that worry away from us and made everything so easy. From the start we received prompt service to inspect and prevent further damage. Justen P. became my point of contact and worked hard to get us a new roof, siding, gutters, and downspouts. He is knowledgable, responsive, honest, and thorough with the entire process. We got more than we expected, and have a beautiful new exterior on our home! Additionally, all of the crews sent out to complete the projects were very nice, clean, and clearly experienced. They want your repairs/projects to look perfect and even come back to inspect and make sure its all up to par. It always was, but the extra care was nice. Our home looks great, and we didn't have to deal with insurance or uphill battles to get them to cover repairs, it was all taken care of. I cannot say enough about the quality service we received, and will recommend TTLC (and Justen!) to everyone.
Outstanding customer service and great work
Great company to work with and very efficient and flexible with schedule inc and quick and efficient and the project went seemlessly from start to finish and overall kept the area and kept my yard really clean and project went as planers and without any setbacks/ delays I would put 10 starts if the option was there
Great Service
Justin was a pleasure to work with, he acted a liaison between myself and my insurance company. He made sure that I was fully protected and had received all that I was entitled to through my policy.
Smooth Experience and Honest
Todd was fantastic and answered all of the calls and questions. I would recommend this company.
Amazing team
TTLC is an Amazing company that hired me when I couldn't find work no where !!! Vanessa is More then amazing Boss she very encouraging one of the best Jobs ever
Service above and beyond.
I just wanted to take a few minutes to thank all the staff at TTLC especially Tim Kiely. Tim did a great job of getting our roof replaced before the weather got nasty. Tim handled all the leg work with our insurance company in a very courteous and professional manner. We have already recommended Tim and TTLC to our friends and neighbors and will continue to do so. Thank you again for all your hard work. James Costello
Great Experience
After the hail storm in the Spring of 2023, Justen P from TTLC has been beyond helpful at helping to replace our roof, gutters, and downspouts. Since this is my first house and I've never had to go through this before, Justen P has been available from the start to the end of the process. The whole process was very smooth. Thanks so much to the TTLC team and Justen P for making everything go smoothly and placing a new roof, gutters, and downspouts on our house.
Efficiency
Justin was very knowledgeable and did a great job getting my roof approved thru insurance. If you have storm damage you cannot go wrong using TTLC.
Roof and siding
Chris stopped by and offered to inspect after storm. He found considerable damage and helped me thru the process of filing a claim with my insurance. It was a really easy process and he handled all details and kept me informed on what I should do. With his help I was able to get a new roof and siding. I did not have to get involved except for signing papers. He made the whole process easy. I am happy with him and The company. The workers were very considerate and very hard workers. Also, everything was clean when they left. They worked from dawn to dusk! Very pleased with TTLC and with Chris and company. Chris always kept me informed and was a pleasure to work with. He did a great job with my claim. Thank you
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Plainfield TTLC, Inc
- 23736 W 119th St Plainfield, IL 60585
- (815) 270-5669