I just wanted to leave a review of the new roof replacement that was completed recently. I want you to know that we were completely satisfied and happy with the way things turned out. Most especially with your employee Kyle Luke who was abundantly helping throughout the process. This was the third time we had put in a claim with our insurance to have our roof replaced (The previous two times we were turned down). I would be more than happy to use your company again should the situation arise and will refer you in good standing should anyone need a referal.
I want to mention Todd Wambsganss (construction manager) who was professional, prompt, and responsive all the way through the process of replacing our roof. I highly recommend using TTLC.
I really enjoyed working with TTLC and the team. The roofers were very fast and clean. No damage to the property was done during the install. Had to have some siding fixed and TTLC was able to get that done right after the roof. Have all new gutters and bigger downspouts has helped with the rain.
My mother lives in an area that was hit with some high winds during the Fathers Day tornadic activity in the West and Southwest suburbs. A rep from TTLC approached me in the next week and had done a couple claims in the neighborhood and when he went to inspect the roof, he said based on his experience (which I later found out wasnt more than 3 or 4 years with the company), he was certain the damage would be able to get a claim for a new roof. Again. no guarantees, I get it. So we file a claim with the insurance company and the day the Insurance inspector or claims adjuster is supposed to meet him at my mom's, he is a no show. He was also supposed to call me so that I could be present. So basically, I have no advocate for our case there with the insurance inspector. The claim gets denied. No guarantees that it would have happened, but as far as I am concerned, we didnt even get to the plate. We had no chance. Very unprofessional.
The team was very fast and did a great job on our roof. Happy to recommend them to my neighbors!
Thank you for helping us finishing the roof section of our radon system. After installing the exaust pipes trough the garage attic and drilling the roof we needed some professional help getting on top of the roof section and completing that area. Keep doing a great job!
My experience with your company was beyond awesome. Thank you so much for everything. I will tell all my neighbors!
Thank you TTLC for giving me a great experience getting my roof done! Every step was great! They made everything so easy for me! Yas was great and worked with me through the whole process! They worked with my insurance company and got everything approved the way it needed to be and I had to do nothing but pick out what color I wanted! I wasn’t home the day they did my roof but Yas was there making sure it was all taking care of and took some videos so I was able to see the process and the great team he worked with! These guys were so efficient and quick it amazed me! Thank you Yas and your entire team for great experience for something I was dreading! And thank you jennie for working with my insurance company and all the paperwork to make sure it all work out seamlessly! Great job TTLC!